Privacy Policy

Who we are

DannStarr Electronics is a sole trader based in Spalding, Lincolnshire, UK. We operate the online shop at shop.dannstarr.co.uk and the main business website at dannstarr.co.uk. We are the data controller for personal data collected through this website.

Contact: dannstarrelectronics@gmail.com

What data we collect

When you place an order, we collect:

• Your name and email address
• Your delivery address
• Your order details and payment reference

Payment is processed securely by Stripe. We do not store your card details — these are handled entirely by Stripe and never transmitted to or stored on our servers.

If you contact us by email or phone, we will hold any information you provide in order to respond to your enquiry.

How we use your data

We use your personal data to:

• Process and fulfil your order
• Send you order confirmation and updates by email
• Handle returns, refunds, or complaints
• Comply with our legal obligations

We do not use your data for marketing without your explicit consent. We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

Legal basis for processing

We process your personal data on the basis of contractual necessity — i.e. to fulfil the order you have placed with us. In some cases we may also process data to comply with a legal obligation (e.g. financial record-keeping).

Third parties

We share limited personal data with the following third parties, only as necessary to operate our business:

• Stripe — payment processing
• Vercel — website hosting and infrastructure
• Neon — secure database hosting
• Cloudflare — image storage and delivery

All third parties are required to keep your data secure and may only use it for the specific purpose we share it.

How long we keep your data

We retain order records for 7 years in line with HMRC requirements for financial records. Enquiry correspondence is deleted when it is no longer needed.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where we are not legally required to retain it)
• Object to or restrict processing in certain circumstances
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, please email us at dannstarrelectronics@gmail.com.

Cookies

This website uses only essential cookies necessary for the site to function (e.g. maintaining your shopping cart session). We do not use advertising, analytics, or tracking cookies.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.